{"id":19741,"date":"2025-06-19T11:40:05","date_gmt":"2025-06-19T11:40:05","guid":{"rendered":"https:\/\/packit.eu\/faire-les-choses-a-la-maniere-de-packit-par-hanneke-van-velzen\/"},"modified":"2025-11-24T12:24:07","modified_gmt":"2025-11-24T12:24:07","slug":"faire-les-choses-a-la-maniere-de-packit-par-hanneke-van-velzen","status":"publish","type":"post","link":"https:\/\/packit.eu\/fr\/faire-les-choses-a-la-maniere-de-packit-par-hanneke-van-velzen\/","title":{"rendered":"Faire les choses \u00e0 la mani\u00e8re de Packit par Hanneke van Velzen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"19741\" class=\"elementor elementor-19741 elementor-666\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79a978aa e-con-full sp-s full e-flex e-con e-child\" data-id=\"79a978aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c2d7dc6 elementor-widget elementor-widget-heading\" data-id=\"5c2d7dc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Construire des relations durables <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fed851c elementor-widget elementor-widget-text-editor\" data-id=\"3fed851c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Hanneke a commenc\u00e9 en 2014 en tant qu\u2019Accountmanager. Elle est d\u00e9sormais Customer Operations Manager, responsable du service commercial interne et de la Supply Chain. <\/p><p>\u00ab&nbsp;Une fonction pivot entre l\u2019atelier, la strat\u00e9gie de l\u2019organisation et le client&nbsp;\u00bb, c\u2019est ainsi qu\u2019Hanneke explique sa fonction. \u00ab&nbsp;Chez Packit, les ventes ne tournent pas autour des produits, mais autour des personnes. Si vous voulez que les gens soient plus performants, vous devez conna\u00eetre leurs besoins. Qu\u2019est-ce qui est important pour eux et quels sont leurs probl\u00e8mes&nbsp;? Il nous appartient de le d\u00e9couvrir. D\u00e9charger les autres de leurs soucis semble si banal de nos jours, mais c\u2019est ce que nous essayons de faire. Et de pr\u00e9f\u00e9rence avec un petit plus.&nbsp;\u00bb <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40c8aaac e-con-full sp-s e-flex e-con e-child\" data-id=\"40c8aaac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79cac353 elementor-widget elementor-widget-text-editor\" data-id=\"79cac353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00ab&nbsp;Chez Packit, les ventes ne tournent pas autour des produits, mais autour des personnes. Si vous voulez que les gens soient plus performants, vous devez conna\u00eetre leurs besoins.&nbsp;\u00bb<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea660ff e-con-full sp-s full e-flex e-con e-child\" data-id=\"ea660ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-889bfb7 elementor-widget elementor-widget-heading\" data-id=\"889bfb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">D\u00e9charger les autres de leurs soucis au niveau sup\u00e9rieur<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cc736b elementor-widget elementor-widget-text-editor\" data-id=\"3cc736b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Avec \u00ab&nbsp;ce petit plus&nbsp;\u00bb, Hanneke fait notamment r\u00e9f\u00e9rence \u00e0 la simplification des processus. Elle explique&nbsp;: \u00ab&nbsp;Les grands d\u00e9taillants ont des structures complexes. Ils doivent parfois traiter des milliers de documents, de certificats et de lois et r\u00e9glementations. Nous savons de quoi il s\u2019agit et nous connaissons le march\u00e9. Nous veillons \u00e0 ce que tout soit en ordre en coulisses. Mais nous aimons aussi faire les choses diff\u00e9remment en fa\u00e7ade. Par exemple, nous pr\u00e9sentons les appels d\u2019offres et les pr\u00e9sentations de produits d\u2019une mani\u00e8re originale. Surprenant et cr\u00e9atif, mais \u00e0 la mani\u00e8re de Rotterdam&nbsp;: clair et pr\u00e9cis.&nbsp;\u00bb <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c68f4a9 e-con-full sp-s full e-flex e-con e-child\" data-id=\"c68f4a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5990198 elementor-widget elementor-widget-heading\" data-id=\"5990198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Culture ouverte<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e73a52 elementor-widget elementor-widget-text-editor\" data-id=\"0e73a52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00ab&nbsp;C\u2019est ce que nous sommes. Aussi entre coll\u00e8gues&nbsp;\u00bb, poursuit Hanneke. \u00ab&nbsp;L\u2019ambiance de travail est informelle, mais nous sommes s\u00e9rieux au bon moment. Nous aimons ce que nous faisons et cela conduit \u00e0 d\u2019autres conversations. Aussi avec les clients. Beaucoup d\u2019entre eux viennent nous voir depuis des ann\u00e9es. Il n\u2019est alors pas seulement question de sacs poubelles, mais aussi des r\u00e9sultats du football. Le contact est tr\u00e8s agr\u00e9able.&nbsp;\u00bb <\/p><p>Selon Hanneke, la culture ouverte permet \u00e9galement aux employ\u00e9s de Packit de b\u00e9n\u00e9ficier d\u2019une grande libert\u00e9. \u00ab&nbsp;Comme tout n\u2019est pas fig\u00e9, vous avez beaucoup d\u2019influence en tant qu\u2019employ\u00e9. Si vous pensez que quelque chose peut \u00eatre fait diff\u00e9remment ou mieux, nous y sommes ouverts. Mais nous disons aussi honn\u00eatement si nous n\u2019aimons pas \u00e7a. Nous disons les choses telles qu\u2019elles sont. Ce ton direct peut parfois \u00eatre d\u00e9routant, mais chez nous, vous savez toujours \u00e0 quoi vous en tenir. Cela donne confiance aux employ\u00e9s et aux clients.&nbsp;\u00bb <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76a0df6 sp-s full e-flex e-con-boxed e-con e-parent\" data-id=\"76a0df6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b538ad4 elementor-widget elementor-widget-eael-creative-button\" data-id=\"b538ad4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-creative-button.default\">\n\t\t\t\t\t        <div class=\"eael-creative-button-wrapper\">\n\n            <a class=\"eael-creative-button eael-creative-button--default eael-cb-icon-position-left\" href=\"https:\/\/packit.eu\/fr\/werkenbij\/\" data-text=\"\">\n            \t    \n                <div class=\"creative-button-inner\">\n\n                                            <span class=\"eael-creative-button-icon-left\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" fill=\"none\"><path d=\"M19 1C28.9415 1 37 9.05851 37 19C37 28.9415 28.9415 37 19 37C9.05851 37 1 28.9415 1 19C1 9.05851 9.05851 1 19 1Z\" stroke=\"white\" stroke-width=\"2\"><\/path><path d=\"M18.3408 9.81784C19.0397 11.4225 20.2848 12.8729 21.7461 13.9848C23.1745 15.0717 24.8417 15.858 26.4668 16.144V21.2231C24.8308 21.538 23.157 22.408 21.7275 23.604C20.262 24.8302 19.0214 26.4259 18.3291 28.1821H11.8789C12.4364 26.4227 13.2904 24.9337 14.2598 23.6616L14.2588 23.6606C15.8006 21.7054 17.6773 20.0972 19.75 18.9799L20.6064 18.519L19.7334 18.0913C17.7869 17.1374 16.0158 15.7896 14.5322 14.1606L14.2393 13.8315C13.2888 12.6954 12.4528 11.3731 11.8994 9.81784H18.3408Z\" fill=\"white\" stroke=\"white\"><\/path><\/svg><\/span>                    \n                    <span class=\"cretive-button-text\">Devenez le nouveau coll\u00e8gue de Hanneke<\/span>\n\n                                    <\/div>\n\t                        <\/a>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-661b6479 e-con-full sp-s full e-flex e-con e-child\" data-id=\"661b6479\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ceb9627 elementor-widget elementor-widget-image\" data-id=\"ceb9627\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2048\" height=\"1058\" src=\"https:\/\/packit.eu\/wp-content\/uploads\/2025\/06\/KFV_Packit_14-04-2025_Sfeerbeelden_LR-4362-e1757063036720.jpg\" class=\"attachment-2048x2048 size-2048x2048 wp-image-19742\" alt=\"Hanneke van Velzen - Packit\" srcset=\"https:\/\/packit.eu\/wp-content\/uploads\/2025\/06\/KFV_Packit_14-04-2025_Sfeerbeelden_LR-4362-e1757063036720.jpg 2048w, https:\/\/packit.eu\/wp-content\/uploads\/2025\/06\/KFV_Packit_14-04-2025_Sfeerbeelden_LR-4362-e1757063036720-300x155.jpg 300w, https:\/\/packit.eu\/wp-content\/uploads\/2025\/06\/KFV_Packit_14-04-2025_Sfeerbeelden_LR-4362-e1757063036720-1024x529.jpg 1024w, https:\/\/packit.eu\/wp-content\/uploads\/2025\/06\/KFV_Packit_14-04-2025_Sfeerbeelden_LR-4362-e1757063036720-768x397.jpg 768w, https:\/\/packit.eu\/wp-content\/uploads\/2025\/06\/KFV_Packit_14-04-2025_Sfeerbeelden_LR-4362-e1757063036720-1536x794.jpg 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Construire des relations durables Hanneke a commenc\u00e9 en 2014 en tant qu\u2019Accountmanager. Elle est d\u00e9sormais Customer Operations Manager, responsable du service commercial interne et de la Supply Chain. \u00ab&nbsp;Une fonction pivot entre l\u2019atelier, la strat\u00e9gie de l\u2019organisation et le client&nbsp;\u00bb, c\u2019est ainsi qu\u2019Hanneke explique sa fonction. \u00ab&nbsp;Chez Packit, les ventes ne tournent pas autour des [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":19742,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[192,211],"tags":[],"class_list":["post-19741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-la-parole-aux-employes","category-travaillerchez"],"acf":[],"_links":{"self":[{"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/posts\/19741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/comments?post=19741"}],"version-history":[{"count":4,"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/posts\/19741\/revisions"}],"predecessor-version":[{"id":31821,"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/posts\/19741\/revisions\/31821"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/media\/19742"}],"wp:attachment":[{"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/media?parent=19741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/categories?post=19741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/packit.eu\/fr\/wp-json\/wp\/v2\/tags?post=19741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}